Booking Cancellation Policy

How Do I Cancel a Hotel Reservation Made with

If you have to cancel your hotel booking, please follow these simple instructions.

  • Find your email confirmation and locate your Booking Number, it starts with the letter A and looks like A432102
  • Call us Toll Free at 1-800-775-4252 or locally at 609-347-3560
  • If you can not locate your Booking Confirmation number, we can access your reservation with guests last name and arrival date.
  • You will receive an email cancellation notice upon completion of your transaction.

Are Their Any Cancellation Fees?

  •  There is a $25 fee for all cancellations that occur more than 3 days prior to your arrival date.
  • We will however, credit you the $25 CXL fee if you book another reservation in the future.
  • If you cancel within 3 days of your arrival date, the hotel has the right to charge you 1 nights room and tax.  We will always do our best to ask the hotel to wave any additional cancellation fees but do you best to cancel more than 3 days from your expected arrival date.

When Does My Credit Card Receive the Refund?

  • It can take up to 7 business days from the day we put the credit through to appear on your credit or debit card.
  • We handle our responsibility quickly, the bank then delays the credit during a grace period and then provides you with the refund, not sure whay they do that, it's just the banks policy.
  • Call us if you have a question about a pending credit, we will help you figure it out.

Will I Be Charged for Modifications to My Itinerary?

  •  Generally there are no charges for name changes and basic data changes to your reservation.
  • If you modify your arrival date, number of nights or hotel, there will be a change to the amount you were originally billed.
  • If your new booking costs less, we will credit you the difference, if it costs more, we will charge you the additional amount.
  • You will receive a Modification or new Confirmation email with the new details of your stay.

Other Policies


The following two tabs change content below.
Veteran in the Atlantic City Hospitality Industry and Graduate of Richard Stockton College of New Jersey.

We Recommend:

© 2017 All rights reserved. Company Pages: Convention Calendar | About Us | Cancellation Policy | Privacy Policy | Terms of Service | Sitemap | Contact Us